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BG353418152 The customer services is not best. At first they offered me a very low price, after some mails I received a little more... now they suggested to repair it myself and they will send back this little price. The sipphing insurance is nothing, becaus they offered fully refund or resend the chair. I asked them to resend the damage part of this item and I will repalce it. The answer: we are not a spare parts. It is funny. In my opinion the customer service is totally Zero, but the item is comfortable.

BG353418152 16/10/2020
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